Terms of Service
Effective Date
This Terms of Service agreement is effective as of January 5, 2025.
Introduction
Welcome to CassidyMitchell.com (“we,” “our,” or “us”). By accessing or using our website located at CassidyMitchell.com (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, you must not use our Service.
User Accounts
- To access certain features, you may be required to create an account.
- You are responsible for maintaining the confidentiality of your account credentials.
- You agree to provide accurate, complete, and current information during registration.
Conditions of Use
By using this website, you agree to:
- Comply with all applicable laws and regulations.
- Not engage in prohibited activities such as hacking, spamming, or violating intellectual property rights.
Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of CassidyMitchell.com or its licensors and is protected by copyright and trademark laws.
User-Generated Content
- If users can upload content, they retain ownership but grant us a non-exclusive license to use, modify, and distribute their submissions.
- You are solely responsible for the content you submit.
Payment and Subscriptions
- Payments for services or subscriptions must be made in accordance with the pricing and terms displayed at checkout.
- Refunds are subject to our refund policy.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
Disclaimer
The Service is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind.
Governing Law
These Terms shall be governed by the laws of Washington, USA, without regard to its conflict of law provisions.
Termination
We reserve the right to suspend or terminate your account if you violate these Terms.
Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have any questions about these Terms, please contact us at CM@cassidymitchell.com.
Refund Policy
Effective Date
This Refund Policy is effective as of January 5, 2025.
At Cassidy Mitchell, LLC (“we,” “our,” or “us”), we strive to deliver high-quality services to our customers. Please note the following terms regarding refunds:
No Refunds for Completed Work
- Once the agreed-upon work has been completed and delivered to you, no refunds will be issued under any circumstances.
- By engaging our services, you acknowledge and agree that the time, resources, and expertise invested in completing your project are non-refundable.
Deposits and Upfront Payments
- Any deposits or upfront payments made to initiate work are non-refundable unless explicitly stated otherwise in writing.
- If you cancel the project before work begins, we may, at our sole discretion, issue a partial refund of the deposit, minus any administrative or preparatory costs incurred.
Work in Progress
- If you decide to terminate the project while work is still in progress, we reserve the right to retain payment for the portion of work already completed.
Exceptions
- Refunds may only be considered in cases where we are unable to deliver the agreed-upon work due to extraordinary circumstances or failure on our part.
- Any exceptions to this policy must be agreed upon in writing by both parties.
Custom Products/Services
For custom or personalized products/services:
- Due to their unique nature, refunds are not available once production or development has started.
- Please ensure all details are correct before approving the start of any custom work.
Disputes
If you have concerns about the quality of the completed work or believe there has been a misunderstanding, please contact us at cm@cassidymitchell.com within 10 days of delivery so we can address your concerns.
Contact Us
If you have any questions about this Refund Policy, please contact us at:
- Email: cm@cassidymitchell.com
- Phone: 303.621.6552
Privacy Policy
Effective Date
This Privacy Policy is effective as of [Insert Date].
Introduction
Cassidy Mitchell, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website CassidyMitchell.com (the “Site”) or use our services.
By using our Site or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
You may provide us with personal information when you:
- Register for an account
- Submit a contact form
- Make a purchase
- Subscribe to our newsletter
Examples of personal information include:
- Name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (processed securely by third-party payment processors)
1.2 Non-Personal Information
We may automatically collect non-personal information about your interaction with our Site, including:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the Site
- Referring website or search engine
We collect this data using cookies, analytics tools, and similar technologies.
2. How We Use Your Information
We use the information we collect for purposes such as:
- Providing and managing our services
- Processing transactions and sending order confirmations
- Responding to inquiries or customer support requests
- Sending marketing communications (with your consent)
- Improving our Site and user experience through analytics
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data in the following circumstances:
3.1 Service Providers
We may share your information with trusted third-party vendors who assist us in operating our Site or providing services (e.g., payment processors, hosting providers).
3.2 Legal Obligations
We may disclose your information if required by law or in response to valid legal requests (e.g., subpoenas or court orders).
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience and analyze website traffic.
4.1 Types of Cookies We Use:
- Essential Cookies: Necessary for the Site to function properly.
- Analytics Cookies: Help us understand how users interact with the Site.
- Marketing Cookies: Used to deliver personalized ads.
You can manage cookie preferences through your browser settings.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
6.1 General Rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (subject to legal obligations).
- Opt-Out: Opt-out of marketing communications at any time.
6.2 GDPR (for EU/EEA Users):
If you are located in the EU/EEA, you have additional rights under the General Data Protection Regulation (GDPR), including:
- The right to restrict processing.
- The right to data portability.
To exercise these rights, please contact us at cm@cassidymitchell.com.
6.3 CCPA (for California Residents):
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal data we collect.
- The right to request deletion of personal data.
To submit a CCPA request, please contact us at cm@cassidymitchell.com.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
- Email: cm@cassidymitchell.com
- Phone: 303.621.6552